Terms , Conditions & Privacy policy
Last Updated: 27th February 2025

Welcome to Bright Leads Media AI, operated by Hanad Abdi. By accessing or using our services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.




1. Definitions


"Company," "we," "us," or "our" refers to Bright Leads Media AI, owned and operated by Hanad Abdi."You," "client," or "user" refers to any individual or entity using our services."Services" refer to our AI-driven lead generation, Meta (Facebook) advertising, and appointment-setting solutions for businesses.




2. Use of Services


You must be at least 18 years old to use our services.You agree to provide accurate and complete information when using our services.We reserve the right to refuse service to anyone at our discretion.




3. Advertising and Lead Generation Disclaimer


We provide Meta (Facebook) advertising services to generate leads for businesses, but we do not guarantee specific business results, such as conversions or revenue.Clients must comply with Meta's advertising policies and provide necessary access to their ad accounts.We are not responsible for ad account suspensions, policy violations, or performance fluctuations due to platform changes.We guarantee a minimum of five quote-ready leads as part of our service commitment. If this guarantee is not met, we will provide additional lead generation efforts at no extra cost until the requirement is fulfilled.




4. Third-Party Integrations


We use Google Calendar for appointment bookings, but we are not liable for any technical issues, scheduling errors, or disruptions caused by Google or other third-party services.You acknowledge that the functionality of third-party platforms is beyond our control.




5. Intellectual Property


All content, including branding, software, and marketing materials, belongs to Bright Leads Media AI and is protected under intellectual property laws.You may not reproduce, distribute, or exploit any part of our content without our written permission.




6. Payments and Refunds


All payments for services must be made as per agreed terms.Refunds are not guaranteed and are issued at our discretion based on service performance.




7. Limitation of Liability


We are not responsible for any direct, indirect, or incidental damages arising from the use of our services.While we strive for high-quality lead generation, we do not guarantee specific business outcomes beyond the agreed-upon five quote-ready leads guarantee.




8. Termination


We reserve the right to suspend or terminate services if you violate these terms or engage in fraudulent activity.




9. Privacy Policy


We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information:


9.1 Information We Collect


Personal information such as your name, email address, phone number, and business details when you sign up for our services.Data related to interactions with our ads, website, and lead generation services.Information from third-party platforms, such as Meta and Google Calendar, as part of our services.


9.2 How We Use Your Information


To provide and improve our lead generation services.To communicate with you about your account, leads, or inquiries.To analyze performance and enhance our advertising strategies.To comply with legal obligations and prevent fraudulent activity.


9.3 Data Sharing and Third Parties


We do not sell or share your personal information with third parties for marketing purposes.We may share necessary data with trusted partners such as Meta and Google to facilitate our services.Your data may be disclosed if required by law or to protect our business interests.


9.4 Data Security


We implement security measures to protect your information, but we cannot guarantee complete security due to the nature of online data transmission.You are responsible for maintaining the confidentiality of your account information.


9.5 Your Rights


You have the right to access, update, or request deletion of your personal data.You can opt out of marketing communications at any time.


For any privacy-related concerns, contact us at

[email protected]

.




10. Governing Law


These Terms and Conditions are governed by the laws of the United Kingdom.Any disputes shall be resolved through arbitration or mediation before legal action is pursued.




11. Contact Information


If you have any questions regarding these Terms and Conditions, please contact us:

Hanad Abdi

Email:

[email protected]

Phone:

07708834153


By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.